Terms and Conditions

SVTech PRISM

 

Updated on: 12.05.2020

SVT ELECTRONICS SRL /Ltd./ with its headquarters in Târgu Mureș, str. Brăila Nr. 9A,Mureș county, registered at the Trade Registry office by the Court of Targu Mures under no. J26/1053/2006, tax code: RO18813138, as developer of SVTech PRISM.

Accessing and using this Site is done according to the conditions and terms that you can find at the following page https://www.svtech.ro/termeni-si-conditii/ and under the provisions of all applicable regulations and laws. If you do not agree with or do not accept, without limitations and qualifications, Terms of use of this Site, we kindly ask you to leave this Site.

The Site and all its contents, including but not  limited to all the texts and images (“Content”) are the property and protected by copyright of SVT ELECTRONICS SRL or others, with all rights reserved, excepting cases where it is otherwise stated.

 

  1. Product Description

SVTech PRISM is a device approved by the MINISTRY OF HEALTH for periodic measurement of body temperature that ensures the checking and monitoring of body temperature from a safe distance.

It is equipped with a sound and light feedback on both sides in order to allow the reading of the result both by the subject and the person that is monitoring the process.

If you purchase the PRISM Online optional modul. then scanning the QR code and registering PRISM, the client can create an account and save the history of the measurements in the cloud storage system managed by SVT ELECTRONICS SRL and to view the statistics of the measured temperature values online, in real time.

  1. Product Use

The device shall be used according to the instructions from the User’s Manual, thus providing the best usage experience.

The client is solely responsible for the development and implementation of the internal policies and procedures of measuring the temperature of the persons in question, in order to comply with the national and European legislation, including legislation regarding personal data protection.

The results of the stored measurement data in the SVT ELECTRONICS SRL  cloud do not qualify as personal data according to the provisions of Regulation EU 2016/679 of the European Parliament and Council regarding personal data protection of natural persons in connection with the processing of personal data and free movement of these data, and the repeal of Directive No. 95/46/EC, given the fact that these are anonymous and cannot lead to the identification of the person in question by SVT ELECTRONICS SRL.

 

  1. Ordering and Payment

Once you have placed your order on the http://www.svtech.to/prism website, you are going to be contacted on phone by one of our colleagues to work out the details of payment and delivery.

The orders must be paid for in full, otherwise the delivery cannot be made. We reserve the right to deny collaboration with clients that have a history of refusing delivery.

SVT ELECTRONICS SRL is not responsible for the accuracy of the data you provided for invoicing.

 

  1. Product Delivery

Products are going to be delivered everywhere in the country via courier services. The abroad delivery details and conditions will be established with the customer directly by the phone or email.

We are not responsible for delays or extra costs of transport if these are caused by the carrier.

 

  1. Product Warranty

Warranty certificates are issued according to the provisions of current legislation.

The warranty certifies the quality and reliability of the device and is granted only if the product has been used and stored in accordance with the instructions provided by the manufacturer. In consequence warranty requests must be accompanied by the defective product, with all accessories, a copy of the invoice and a copy of the warranty certificate. If the products are sent without these documents, they can be returned to the sender without settling the warranty request.

The maximum amount that can be paid by SVT ELECTRONICS SRL to any client in case of non-delivery or improper delivery is the amount of the sum that has been paid by the client to SVT ELECTRONICS SRL.

If the delivered product has a physical defect (was hit, scratched, cracked, chipped, broken) it is recommended that you do not accept the delivery. If you have still accepted the parcel, it is recommended not to use the product and to notify us within 48 hours from delivery.

 

  1. Personal Data Security

SVT ELECTRONICS SRL is a personal data operator and depending on the nature of the Buyer (natural or legal person) can process the following data: name and surname, address (for invoice and delivery), IBAN account number, e-mail address, telephone number, as well as the data collected during the navigation on https://www.svtech.ro/prism website. The recorded information are intended for use by SVT ELECTRONICS SRL for purposes such as:

 

  • providing the requested information (e.g. the manual and the data sheet of the device/other information requested through chat);
  • registering and confirming the order;
  • issuing the invoice and verifying payment;
  • in cases of delivery via courier services (to deliver the product), the required data for delivery by courier services shall be forwarded;
  • for marketing, based on previous consent, when the option for sending information leaflets (newsletters) has been selected;
  • for creating and managing the account created by registering PRISM through scanning the QR code;
  • for settling maintenance requests and complaints.

 

For further information concerning the processing of personal data and also on the rights you have, please consult Personal Data Processing Policy (link to the Policy) and Cookies Policy (link to the Cookies Policy).

For any requests or concerns please contact:

Personal Data Protection Officer: SVT ELECTRONICS SRL

Mailing Address: Târgu Mureș,  str. Brăila, nr. 9A, jud. Mureș.

E-mail: dpo@svt.ro